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Cell Phones?

I’m looking for a new cell phone service. I have US Cellular, but it drops calls when I walk through the house. Anyone local to Beloit out there have any recommendation? Mostly I’m looking at AT&T or Verizon right now. Thanks!

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  1. ComputerWorks (my company) is an authorized Centennial Wireless dealer, but personally I have a Palm TREO with Windows Mobile on the Verizon Wireless Network, which seems to have excellent coverage everywhere I go.

  2. ComputerWorks (my company) is an authorized Centennial Wireless dealer, but personally I have a Palm TREO with Windows Mobile on the Verizon Wireless Network, which seems to have excellent coverage everywhere I go.

  3. I’ve had AT&T in the past, both for work and for home…and I’ve never enjoyed the experience.

    In fact, when they were busy screwing me on my home bill, and I’d told them I’d cancel, they said (and I quote): “We don’t care.”

    Verizon is highly regarded by many in this area, but that might be mostly because you can get signal in Metro tunnels. I have Sprint, and have had them for years. I’ve got nothing bad to say about them (other than the occasional long hold time with customer service).

  4. I’ve had AT&T in the past, both for work and for home…and I’ve never enjoyed the experience.

    In fact, when they were busy screwing me on my home bill, and I’d told them I’d cancel, they said (and I quote): “We don’t care.”

    Verizon is highly regarded by many in this area, but that might be mostly because you can get signal in Metro tunnels. I have Sprint, and have had them for years. I’ve got nothing bad to say about them (other than the occasional long hold time with customer service).

  5. Thanks, guys. SeanMike, was that AT&T Wireless or Cingular, which is now the new AT&T?

    I’ve not heard wonderful things about AT&T, but it’s looking like they’re going to have the best signal for my house. My house sits in a relative dead area for most carriers. Verizon might work, but I’ve not been able to corroborate it yet. AT&T, on the other hand, has an excellent signal-strength map that shows my home with great coverage, and I have a friend stopping by later to help me test that theory out.

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    Thanks, guys. SeanMike, was that AT&T Wireless or Cingular, which is now the new AT&T?

    I’ve not heard wonderful things about AT&T, but it’s looking like they’re going to have the best signal for my house. My house sits in a relative dead area for most carriers. Verizon might work, but I’ve not been able to corroborate it yet. AT&T, on the other hand, has an excellent signal-strength map that shows my home with great coverage, and I have a friend stopping by later to help me test that theory out.

  7. Hi Matt,

    I’ll throw a shout out for Verizon. I’ve been with them for 6 years now and I’m very happy with the coverage. I get signal just about everywhere. Only time I can think of recently is when we were in Wyoming going through a 12,000 foot mountain pass.

    Although if you go with AT&T you can the greatest device ever invented. The iPhone! And who doesn’t want one of those?

  8. Hi Matt,

    I’ll throw a shout out for Verizon. I’ve been with them for 6 years now and I’m very happy with the coverage. I get signal just about everywhere. Only time I can think of recently is when we were in Wyoming going through a 12,000 foot mountain pass.

    Although if you go with AT&T you can the greatest device ever invented. The iPhone! And who doesn’t want one of those?

  9. Hi Brad! While I like the idea of an iPhone, I can’t justify picking one up. With no commute, I’ve not even bothered to pick up an iPod or any other MP3 player yet. I don’t have a commute where such a thing would come in handy, or an office environment where I’d want to keep my music and shows separate. Still, it is a thing of futuristic beauty.

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    Hi Brad! While I like the idea of an iPhone, I can’t justify picking one up. With no commute, I’ve not even bothered to pick up an iPod or any other MP3 player yet. I don’t have a commute where such a thing would come in handy, or an office environment where I’d want to keep my music and shows separate. Still, it is a thing of futuristic beauty.

  11. I think you should choose cell service by who has the best coverage where you need it. I have used four, or so, different providers in the past decade and none have had perfect customer service. In fact, I had a SeanMike experience with Verizon. They made a mistake on my bill. I was between plans looking to renew and upgrade my phone. I was going to upgrade during the same phone call, but they decided they didn’t care.

    I asked to speak to a supervisor, got a supervisor, and re-explained the situation. I got the same answer. I told the supervisor that I would be canceling my service and that someone from Verizon would be calling me within the week to see why I canceled my service with a great “loyalty retention” offer. At the time, being extraordinarily brand loyal, Verizon was my internet provider as well. I canceled both that minute, changed cell providers (to At&t) and had my internets changed over to my cable company.

    Within two days a manager, who sounded remarkably like the one I had spoken to the day I canceled, called with a retention offer, but it was too late.

    None of the services I have used have ever been perfect, so I just base it on the coverage and whether they correct my bills. At&t has corrected my bills and has coverage in the areas I need it. If I lived in Washington DC, I would go back to Verizon.

  12. I think you should choose cell service by who has the best coverage where you need it. I have used four, or so, different providers in the past decade and none have had perfect customer service. In fact, I had a SeanMike experience with Verizon. They made a mistake on my bill. I was between plans looking to renew and upgrade my phone. I was going to upgrade during the same phone call, but they decided they didn’t care.

    I asked to speak to a supervisor, got a supervisor, and re-explained the situation. I got the same answer. I told the supervisor that I would be canceling my service and that someone from Verizon would be calling me within the week to see why I canceled my service with a great “loyalty retention” offer. At the time, being extraordinarily brand loyal, Verizon was my internet provider as well. I canceled both that minute, changed cell providers (to At&t) and had my internets changed over to my cable company.

    Within two days a manager, who sounded remarkably like the one I had spoken to the day I canceled, called with a retention offer, but it was too late.

    None of the services I have used have ever been perfect, so I just base it on the coverage and whether they correct my bills. At&t has corrected my bills and has coverage in the areas I need it. If I lived in Washington DC, I would go back to Verizon.

  13. Good points, Christian. I just tested out an AT&T phone here in my house, and it worked flawlessly. Sprint and US Cellular dropped out all the time here. Verizon is the only other contender in the area, and their coverage map isn’t very specific. Looks like AT&T for me.

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    Good points, Christian. I just tested out an AT&T phone here in my house, and it worked flawlessly. Sprint and US Cellular dropped out all the time here. Verizon is the only other contender in the area, and their coverage map isn’t very specific. Looks like AT&T for me.

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  16. Hey Matt. Dave from Digital Dungeon Cast here. I have to agree with Christian. In my day job I’m an IT consultant and I deal with at least 5 different phones with 5 diffrerent providers every week and trying to sync mail/contacts/calendars etc. First question without a doubt is coverage. Especially since you never leave the house and work from home. I’m a happy AT&T customer and have been for several years. I especially like their rollover plan where if you don’t use all of your minutes up in a month you bank them for later use.

    As far as customer service goes you just have to face the fact that no matter who you call you will have OK expereinces and bad experiences. Its a fact of cellular life.

  17. Hey Matt. Dave from Digital Dungeon Cast here. I have to agree with Christian. In my day job I’m an IT consultant and I deal with at least 5 different phones with 5 diffrerent providers every week and trying to sync mail/contacts/calendars etc. First question without a doubt is coverage. Especially since you never leave the house and work from home. I’m a happy AT&T customer and have been for several years. I especially like their rollover plan where if you don’t use all of your minutes up in a month you bank them for later use.

    As far as customer service goes you just have to face the fact that no matter who you call you will have OK expereinces and bad experiences. Its a fact of cellular life.

  18. I would say go Helio. You can get unlimited everything for 119 a month…or go with one of their other plans that are less with limited minutes. They use both sprint and verizon, so you never really drop a call. The phones are nice and so far I’ve had it for little over a month now… just Awesome.

  19. I would say go Helio. You can get unlimited everything for 119 a month…or go with one of their other plans that are less with limited minutes. They use both sprint and verizon, so you never really drop a call. The phones are nice and so far I’ve had it for little over a month now… just Awesome.

  20. I liked your phone a lot, Darren, but Sprint doesn’t work well in my house, and I’m unconvinced Verizon will either. I need something I can actually talk on from here. 🙂

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    I liked your phone a lot, Darren, but Sprint doesn’t work well in my house, and I’m unconvinced Verizon will either. I need something I can actually talk on from here. 🙂

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